General

  • No price adjustments will be provided on previous purchases and discount code cannot be combined with any other offers. 
  • All items marked down from their original price on sale are final sale, without exception. Sale items are not eligible for return, refund or exchange.
  • We currently only ship to Canada. If you have a special shipping request, please email us and we will work to accommodate your request. Please note that we are not responsible for any additional charges for customs fees.

Covid-19

  • All patrons must wear a mask.
  • When the weather permits, our front door will be left open to allow for maximum air flow.

Lost Items
Troublesome is not responsible for shipping delays nor lost items by our shipping provider. 


Damaged Items
If your order arrives damaged, please email us at hello@troublesome.co with your order number, a description of the defect, and a photo and we will do our best to sort things out! 


Cashless & Paperless
Our shop is completely cash-free. We only accept debit or credit card (tap & insert). Receipts will be emailed to you or sent via text (whichever you select at checkout from our POS)